The following Shipping and Returns apply only to the Online Shop and not to Custom orders.
Shipping - We Ship Worldwide!!
GVega is not responsible for any customs charges.
[courier delivery times - working days]
1-2 - Spain
4-7 - Other destinations
Broken tile Policy
IF SOMETHING ARRIVES BROKEN - PLEASE COMMUNICATE TO US WITHIN 7 DAYS AFTER DELIVERY TO MAKE THE CLAIM WITH THE COURIER. A PHOTO OF THE BOX AND BROKEN MERCHANDISE IS REQUIRED TO DO THIS (IF NOT PROVIDED, WE CANNOT MAKE THE CLAIM).
Returns Policy
Please communicate with us within a reasonable time and re-pack your item with care. We are not responsible for the shipping & customs charges when returning an order.