The following Shipping and Returns apply only to the Online Shop and not to Bespoke Work.
Shipping - We Ship Worldwide!!
Orders are shipped using Correos (spanish postal service) or MRW (courier) within 3 working days of payment. I will notify you when your item has been posted so you can track your package.
[correos delivery times - working days]
1-3 - Spain:
2-4 - Europe
7-14 - Other destinations
Packages sent to countries outside the E.U can be occasionally delayed further by random customs controls (generally over 2kilo´s), sorry this is out of our control.
[courier delivery times - working days]
1-2 - Spain
2-4 - Other destinations
Shipping price does not include insurance however we package our items extremely well. Larger items are sent by courier.
We package our items with upmost care and items very very rarely arrive broken. Due to experience, we can now proudly say, if your item arrives broken, we will replace it. But, please provide us with photos to see.
So far, nobody has ever wanted to return an item but if you would want to we accept refunds. Please communicate with us within a reasonable time and re-pack your item with care. We are not responsible for the shipping charges in returning the item.